Question 1

What if I need to cancel my monthly recurring donations?

Accepted Answer

Thank you for having been a valuable member of our ministry. It was because of donors like you that Rise Together Mission Society has been able to do its work of serving children with disabilities and their families in Rwanda. However, we understand there may be circumstances that prevent you from continuing your support and we are here to serve you.
 
First, please find the confirmation email you received when you first signed up for the recurring donation. Its subject line is Your Recurring Donation for Rise Together Mission Society.  You will see "Cancel recurring donation" link at the bottom of the email.

If you have any trouble, please email donate@rtmission.com,(donate@rtmission.com) and we will manually cancel the recurring donation.

Question 2

Can I receive a donation receipt to benefit from the charitable donation tax credit?

Accepted Answer

Absolutely! Rise Together Mission Society is registered as a charity with Canada Revenue Agency, and we can provide donation receipts for any donations made to our cause. You can use these receipts  to benefit from the charitable donation tax credit when filing their annual taxes. When you make a donation to RTM, we will issue a receipt with all the necessary information required by the Canada Revenue Agency for tax purposes. In order to receive a donation receipt, please make sure to provide your full name and address.

Question 3

How much of the money donated actually goes directly into the programs supporting the children and families?

Accepted Answer

Great question!  
 
RTM is a start-up non-profit organization. We are focused on building the foundations of a scalable support model by working with a smaller number of children and families. Therefore, it is inevitable that our administrative cost to program expenses ratio will be higher than that of a large, established organization.  
 
However, we can assure that except for administrative cost necessary to maintain the organization in Canada and in Rwanda and to ensure compliance with laws and regulations in both countries, all money goes into the programs and the program development work.  All staff in Canada serve on a voluntary basis so that the donations can be directed to supporting the Rwandan team and operations.

Question 4

Do you have a sponsorship program?

Accepted Answer

At this time, we don't feel that a sponsorship is the right program for us because we are focusing on developing a context-appropriate support model/programs suitable for rural communities in Rwanda by working with a small number of children.  
 
However, we are considering implementing a sponsorship program in the near future.

Question 5

Is there a way for me to build a more direct relationship with one of the children or parents?

Accepted Answer

We are currently trying a pilot program called "Heart-to-Heart" in which we match a parent in Rwanda and a supporter in Canda to become a pen-pal and share their lives, thoughts and prayers with each other.  
 
It is one of the pilot programs that we are trying as a part of the holistic support model.  If you are interested in participating, please reach out using the form here.(https://subscribe-can.keela.co/heart-to-heart)

Question 6

Can I donate from outside of Canada?

Accepted Answer

Yes.  The online donation forms can accept credit cards from other countries. 
 
Please note that we are not able to issue any official receipts that you can use to get tax benefits in your country. 
 
Additional foreign transaction fees may apply.

FAQ

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